In an effort to provide a value-added experience for our customers, we send out a customer satisfaction survey upon completion of every list cleaning and validation order submitted. Our customers are asked to rate us on seven elements of the list cleaning and validation process, from their experience during the initial visit to our website to their satisfaction of the results.
Below you will find an aggregate report on all of the responses collected from those who chose to partake in our online survey.
Whether our ratings are good, bad, or ugly, our primary goal is to provide our perspective customers full transparency into what our existing customers think of our service. We also provide this information to establish a foundation of trust and to help assist us in continually improving our service and process.
The statistics below are aggregated from completed customer surveys.
You can click on any chart below to enlarge the graph and details.